Our service packages are not intended to repair a faulty hot tub, but to deep clean, test and make your hot tub a clean & safe place to relax in.

Without regular care and maintenance, your tub’s complex pipe-work will eventually develop a build-up of dirt and debris commonly referred to as bio-film that contains parasites, viruses, bacteria and mould – all of which are extremely difficult to remove. Simply draining and re-filling your spa will not tackle the build up of contaminants within the pipe work. Having your hot tub serviced at least annually will dramatically help towards keeping your hot tub an appealing place to be, giving you the peace of mind that there is nothing nasty lurking in the water and that each of the electrical components have been tested and are working safely.

Our standard service options are listed below, please contact us to arrange your service.

 Shut DownValet ServiceFull Service
Remove & Chemically Treat Filters 
Remove & Clean Headrests* 
Full Flush Treatment 
Full Drain Down
Removal Of All Residual Water
Clean Jet Internals 
Clean Cabinet & Panels 
Clean & UV Protect Spa Cover 
Acrylic Waterline Cleaned
All Pumps Seals Inspected For Signs Of Leakage
Installation Of New Heater Tube Seals*  
Filter/Circulation Impeller Inspected  
Rinse & Re-fit Filters 
All Plumbing Unions Tightened 
Fresh Spa Water Replenishment 
Water Chemistry Shock Treatment 
All Pump Air Locks Removed 
Ozone Function Check 
Air Controller Function Check  
All Valves Checked  
Water Diverter Function Checked* 
Complete Spa Running Function Test 
Check & Adjust Spa Time Function* 
Electrical Component Check  
Full Electrical Check For All Components  

The above prices apply to the listed service when the location is within a 50 mile radius from S41 9RT.
Outside this area additional mileage fees apply. Additional mileage fees at £1.75 per mile.

Please note, payment for your service must be made at the time of booking.

Shut Down / Rise & Shine

The evenings are getting lighter, the frost has gone and you are starting to remember that you enjoy spending time in your garden. Now is the best time to start up your hot tub after a winterisation.

We personally believe that the best time of the year to use a hot tub is in the cold season, however some of our customers shut down their spas over the winter months, solely draining and turning off your hot tub can result in issues. It is important to fully winterise a hot tub to ensure that damage arising from freezing conditions and poor weather is prevented. Winterising your hot tub correctly will give the best protection during the period your spa is shut down.

Prior to attending the site

Please ensure that your hot tub is full prior to our attendance. We need the hot tub full as we will chemically treat this water to flush through the pipework. We will then drain that water ready for us to re fill with fresh.

We will require access to normal plug in power to allow us to operate our tooling.

We will need access to the main power switch for the hot tub; this is normally known as the RCD and is not the isolation switch located outside.

We will need access to a water supply to use for filling the spa; we generally also request that a hose pipe is available.

Conditions for services

The labour allocation for any service will be one technician. In the event that two should arrive on site you will only be charged as quoted. On occasions when more than one technician visits site this is normally due to training or the need for more than one technician on a previous or later service visit during that day.

The inclusive price of any service is to undertake the listed actions as stated by service. The standard allotted time for this any service is up to 3 hours. Any significant time needed over this time may be charged for. For this reason we ask that you inform us of any potential issues that you may feel we could benefit from knowing, such as restricted space, gazebo surrounds or difficult location. This information will allow us to provide you with a more detailed quotation for any non-standard works that may be required.

We will where possible remove and clean each jet internal, due to materials deteriorating over time some jets may either be, non-removable or removal of them may cause damage. We will always do our best to avoid this and will highlight this to you; however jet internals that need replacing due to deterioration will be chargeable.

We will need access to a water supply to use for filling the spa; we generally also request that a hose pipe is available.