Your Hot Tub Delivery and Installation options
Our standard delivery service is free of charge on all hot tubs and swim spas. A two man delivery team will offload your hot tub or swim spa from our vehicle and will position it in your garden. A minimum of 1.2 metre width is required if we are moving the hot tub or swim spa. Please look out for steps, drain pipes, gates, corners etc, which could impact 1.2 metres. Please contact us if you need any advice on this.
Once it is in your chosen location, our team will lower the hot tub and move this into its final position. Our delivery team will remove all packaging from the product and will ensure that your property is left neat and tidy.
When delivering Saunas and Baths, we currently only offer a kerbside delivery.
If you would like to collect your hot tub please call us on 01246 559071 (select option 2). We will then check whether the hot tub is in stock and/or when it is available for collection.
Our delivery team will then be able to book you in for a collection date and time as soon as possible. We require a minimum of 48 hours’ notice for a collection.
Before setting off on your journey for collecting your hot tub please call 01246 559071 (option 2) to reconfirm.
Please make sure the vehicle you are collecting with is appropriate for your load i.e. a flatbed van or car with a trailer.
You will be collecting your hot tub from:
Once you arrive at the gates, please pull into the first building on your left where a member from the warehouse team will be waiting for you.
*Please also note that crane services are not included in any of our delivery packages. If you suspect that you may need a crane assisted delivery then please contact us for further information and pricing. You can also email over a photo of the access and speak with our Logistics team for advice.